Wired Plastic Reviews | wiredplastic.com @ PissedConsumer

Anonymous

Guest-3725466

Locked Account

Jul 02, 2022

1.0

Wired makes you change passwords every 6 mos! Not a good thing for elderly disabled with memory problems. They locked my account with $50+ in it because I couldn't remember my password or where I put the paper with the info. Then they demanded to know "my last 3 transaction amounts & deposit"!!! WTF!! Do you remember your last 3 transactions? Acct still locked with MY MONEY!!! Watch them steal it all with monthly fees etc! Their call center is out of country of course, so you have to deal with CSRs who speak little English.

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Loss:

$50

Cons:

Theft of funds

Preferred solution: Full refund

User's recommendation: Don't get this card!

Tara C Ilt

Tara C Ilt |

Kearny, New Jersey

My card expired and I don't have a new one

Feb 07, 2022

My card has expired and I would like to order a new one. When I call customer service I'm not able to get anyone on the line, because I don't know my password. Please return my call at 862- 888-****. Thank you in advance.

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Preferred solution: Let the company propose a solution

Hasaunee K

Chicago, Illinois

Need the bank routing number and account number

Jan 16, 2022

I need the routing number and the bank account number so I can send money from cash app to it please call me at 501-914-****

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Preferred solution: Nothing

Anonymous

Guest-2593316

Lowell, Massachusetts

No App Available

Jun 07, 2021

4.0

Difficult to get into my wp card account on the website...I wish there were an app. needed a new one. I requested it 5/27/21 &;;;;;;;;;;;;;;;;;;;;;;;;;;;; received it 6/7/21. It was 7-10 business days like they promised.

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User's recommendation: Remember your username and password

Anonymous

Guest-2049559

Anaheim, California

Lack of accountability.

Jul 11, 2020

1.0

One week ago, I sent, via Western Union, money to my Wired Plastic account. Usually, the money is available on my card within minutes, if not seconds of completion of the transfer.

5 days have now passed and the deposit is not available in my account. 5 calls over 5 days and no solutions, no money. Yet, Wired Plastic is sure dam well charging me 95 cents for each customer service call. I've jumped through every request (faxing, then emailing copies of my Western Union receipt) made by Wired Plastic customer support.

Always keep your receipts because Wired Plastic customer support won't help you (as if they can actually help you with anything other than a litany of apologies) if you can't prove you sent money. Wired Plastic customer support is not there to solve problems, they are there to clear calls as fast as possible regardless of any actual problem being resolved. So, with all that said, its now Saturday July 11th, 2020 and my deposit is still not available. An interesting comment slipped out when talking to a Western Union agent about possible solutions (such as a direct refund from Western Union) .

She said that I was one of hundreds of calls they had received that day (July 8th, 2020) so far regarding their Wired Plastic transfers.

That's my nickles worth of comment on Wired Plastic. Cheers to all.

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User's recommendation: Avoid Bancorp Bank (Wired Plastic) whenever possible.

Celeste D Slm

Closed acct verification

Apr 06, 2020

I need to get verification that my acvount has been closed as of September 2019. I lost my card in September and called it in. My deposit from Sealaska was on this account and I was issued a dividend march 31 2020 and it is not in my own bank account and may have been sent to this wiredplastic acvount. I am trying to trace my check and verify if my acvount with wiredplastic has been closed and or is still active. My info Celeste Connor (Dipatri) 907.407.1756 celeste.dipatri@***.com 574-46-**** 06/27/1968 Please look into this matter and thank YOU.

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Preferred solution: Verification of my acvount

Myrtis L

My card expired and I don't have a new one

Mar 14, 2020

Myrtis A. Lopez My new address is: 4218 S Cottage Grove Ave Apt 913 Chicago IL. 60653. 773-949-****

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Preferred solution: I didn't loose any money. I need a new card

Anonymous

Guest-1535994

A company that does not care

May 16, 2019

1.0

I was supposed to have been sent my wired plastic card as just a renewable in April. They claim they sent it to my address I never got it. When I asked to have a replacement card sent because the card they sent me before my expiration date was due never came they told me it would cost me money to have it expedited to me. It was their fault I did not get the card in the first place. They had my right address my right phone number. I have direct deposit that goes to that card and cannot even get to my money. After 10 years of being with wired plastic I closed my account. I would not even give them a 1-star rating. They need to have operators that speak English. So disappointed.

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Reason of review:

Order processing issue

Ulysses W

Need information from my old card

May 01, 2019

My name is Ulysses and I have had a card from your company for a few years and I gave it to my EX-WIFE because that is how I pay Child Support,all i need is a copy of the transactions because she has the card and I dont have access to the card now,so how can I get this information.My email is dangerride34@***.com

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Reason of review:

Good quality

Anonymous

Guest-1516616

Albany, New York

The Worst Company in the World

Apr 17, 2019

I get at least 8-10 text every day about a Card I DO NOT HAVE! I can not get them to STOP sending text everyday. I DO NOT HAVE AND WILL NEVER HAVE THEIR CARD.... WHAT THE *** IS GOING ON.

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Anonymous

Guest-1479047

Elkridge, Maryland

Go to the Better Business Bureau. Do NOT USE THIS COMPANY. CUSTOMER SERVICE SOUND AS IF THEYRE IN ANOTHER COUNTRY & YOU CANNOT ASCERTAIN ANY ANSWERS TO QUESTIONS WHEN A MISTAKE IS MADE.

Feb 24, 2019

When I tried to contact I couldnt get anyone to help me get my money returned when they mistakenly took money from the account.

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Reason of review:

Poor customer service

Anonymous

Guest-1370229

Philadelphia, Pennsylvania

Not able to talk to customer service representative

Oct 01, 2018

Last week I called to cancel lost card...and get a new card express...I was told to call back when I have money on my card to pay for 2-3 day express shipping...which is today....I can't set it up because I can't talk to a live representative over the phone because my card number is canceled...I can't even get past the automative part because..again as I stated earlier... my card # has been canceled.....what can I do? .....how can this be resolved...my rent is do in 3 days

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Anonymous

Guest-1370270

Philadelphia, Pennsylvania

Unable ti speak to customer service representative

Oct 01, 2018

I called in my lost card last week... to get a express card sent. My card was canceled. I was told to call back when I get money on my card to pay for the 2-3 day express delivery ...which is today.....I tried to call and speak to customer service but since my card has been canceled I cannot get past the automative system. I can't login in either because I list my card don't know what the three numbers are on the back of my card... I only know the last four numbers on my lost card that was canceled. Can I be sent an express card today. I have funds on my card now. Please send 2-3 day express shipping...and can someone call me now A.S.A.P....my rent is do in 3 days...911

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Yovany Qya

Terrible service faud type business

May 05, 2018

1.0

First my account was closed on the without any mail or phone correspondents. The reason for the closer was terms and conditions. Now they have over thousand dollars of mind and won't return it for 4 weeks. The wired plastic is a bancorp card. Please stay away from this two companys wired plastic and bancorp.

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Reason of review:

Poor customer service

Anonymous

Guest-1249447

Fraud holding my money

May 06, 2018

1.0

They closed my account for terms and conditions. And now they won't return my funds over 4000.00 . People stay away from wired plastic. Bancorp.

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Reason of review:

Problems with payment

Anonymous

Guest-1235469

Pissed off after 7 years

Apr 17, 2018

1.0

Been with them for over 7 years eveything was good they would send my replacement card fast for the one that expired and they did not this time. My card expired my its beem about 3 weeks no card my electric is late and now storage is late...rent is late and they wont expididte a card unless i pay for the cost of shipping. Really after all this time they screw me!

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Reason of review:

Order processing issue

Contact Information

Website:

www.wiredplastic.com

Mailing Address:

PO Box 71402

Salt Lake City, Utah 84171

United States

Phone:

(866) 335-4784

Contact Wired Plastic Customer Service

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Wired Plastic

Wired Plastic Overview

Top Wired Plastic Reviews

"No App Available"

"Locked Account"

Locked Account

My card expired and I don't have a new one

Need the bank routing number and account number

No App Available

Lack of accountability.

Closed acct verification

My card expired and I don't have a new one

A company that does not care

Need information from my old card

The Worst Company in the World

Go to the Better Business Bureau. Do NOT USE THIS COMPANY. CUSTOMER SERVICE SOUND AS IF THEYRE IN ANOTHER COUNTRY & YOU CANNOT ASCERTAIN ANY ANSWERS TO QUESTIONS WHEN A MISTAKE IS MADE.

Not able to talk to customer service representative

Unable ti speak to customer service representative

Terrible service faud type business

Fraud holding my money

Pissed off after 7 years

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